The Brow Design Co Terms & Conditions

 

 

Welcome to The Brow Design Co.  Please take some time to read the following terms and conditions applicable to the use of our services.

 

The following terms and conditions, along with site policies such as the Privacy Policy and other customer service policies, govern the use of The Brow Design Co website and constitute the entire agreement between the contracting parties.  By browsing the site or using our services, you agree to be bound by the conditions listed below as amended from time to time.

If there is any uncertainty with the terms and conditions, please contact us for clarity.

 

 

Bookings & Cancellations

 

 

For bookings over 30 minutes we require a deposit to secure the booking. In the event that you cancel your appointment within 24 hours of your appointed time or do not arrive at the salon at the appointed time, then your deposit will be forfeited and used to recover costs incurred by us in maintaining the availability of our resources.

Please note deposits lost due to cancellation or rescheduling within 24hours can be used as credit for future services.

Please arrive 10 minutes before your appointment. Come in, relax, and get ready for your amazing treatment.

 

 

 

Media & Reviews

By using our services you agree to the use of any images or testimonials to be used by us in our marketing or online profiles, inclusive of this website.

 

 

 

Advice

The advice and information contained within this website are of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions.

 

 

 

Legal

The Brow Design Co was created and controlled in Victoria, Australia.  All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of Victoria.  By using this site you submit to the jurisdiction of the courts of Victoria and Australia and agree that any legal action will only be commenced in these forums.

 

 

Government Information

 

Below is the Australian Government information that must be provided before a cosmetic tattoo or Microblading procedure. This information is of a general nature and covers all related beauty & cosmetic services.

Key Advice

  • Choose an experienced practitioner whose premises (shop) is registered with their local council.
  • Only sterilised needles, instruments and equipment should be used.
  • Care for your piercing or wound while the area heals. Only handle the area when necessary and always wash your hands before doing so. Keep the area clean, dry and protected.
  • If you experience pain, swelling, redness or discharge seek medical advice immediately.

 

The Law In Victoria

Laws relating to skin penetration and body piercing are different in each state or territory. In Victoria, it is illegal for any person to perform scarification, tongue splitting, branding or beading on any person under the age of 18 years.

It is also illegal for a body piercer to perform an intimate body piercing on a person under the age of 18 years, whether or not consent has been given. Intimate body piercing includes piercing of your genitals, anal region, perineum (between anus and genitals) or nipples.

In Victoria, it is also illegal for a body piercer to perform any body piercing on you if you are under 16 years of age, without obtaining written consent from:

  • your parent or guardian, and
  • yourself, if you are over 10 years of age and have the capacity to consent.
  • problems with healing or scarring (for example, keloid scarring)
  • excessive bleeding – this requires prompt medical attention
  • rejection and migration – this is more likely if a piercing is not in the right place or the jewellery is made from the wrong metal or is the wrong size
    • blood-borne diseases such as hepatitis B, hepatitis C or HIV from non-sterilised equipment.

Signs of infection include pain, redness, swelling and thick discharge (yellow or green) from the piercing site. See your doctor immediately if you have any of these signs. Do not remove the jewellery until you seek further advice.

Some complications can happen with particular piercing sites or procedures. These can include:

  • Oral/facial piercing
  • Aspiration (choking) is a risk if the ball unscrews from the barbell and rolls down your throat into your windpipe. The ball can lodge in your lungs. This is a medical emergency: Call an ambulance on 000.
    • Difficulty speaking or chewing, mouth irritation or damage to teeth and gums, nerve damage, difficulty breathing due to swelling caused by an infection.
  • Navel piercing – severe infection if the umbilicus (belly button) is pierced.
  • Nipple piercing – difficulty breastfeeding, an infected nipple (in women the infection can travel through the milk ducts and into the lymph nodes under the arm) or the growth of a cyst inside the nipple.
  • Genital piercing – increased risk of sexually transmitted infections due to condom damage and because infection can enter the body at the piercing.
  • Lost stud/retainer – a stud or retainer can travel under the skin or the gum. If you lose a stud or retainer, seek urgent medical attention.
  • Migration of micro-dermal implant

Some people are at a higher risk of infection or complications due to medications, chemotherapy, weakened immune systems, breast implants, heart valve diseases, rheumatic fever, and skin infections. For further advice about these risks consult your doctor before having a piercing or other skin penetration procedure.

Go To A Registered Premises

Skin penetration businesses must be registered with their local council. A certificate of registration should be available for you to see. To comply with health legislation:

  • The premises must be kept clean and hygienic
  • Instruments, needles and jewellery must be sterile at the time of use; the piercer should be able to explain how they have been sterilised
  • The practitioner should not have exposed cuts or wounds and their clothes must be clean
  • The premises must have accessible handwashing facilities
  • The proprietor of the premises must provide you with health information before any procedure is done
  • the proprietor of the premises must keep a record of your name, address and telephone number for a period of 12 months after the skin penetration procedure.

Risks

Poor hygiene and lack of care during or after the skin penetration procedure can lead to infection, allergic reactions, nerve damage or transmission of serious infectious diseases.

Complications from any procedure may include:

  • infection or an abscess at the site of the piercing
  • bloodstream infection, if an infection of a wound/piercing isn’t treated early
  • use sterile equipment – the piercer should be able to explain how equipment is sterilised
  • use only new sterilised jewellery for piercings.